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Action Items
The Action Items list displays all items assigned to the user that require action to be taken within the Governance Portal. Action items are created by assigning a user a task on the appropriate form or through workflow tasks. For some items such as action plans, assessments, indicators and findings, action items are created when the user is assigned to an owner role and a due date is selected on the form. Action items can be created for many user functions including completing an assessment, evaluating a control, measuring a KRI, completing a work paper, or reviewing a test.
Located in the left navigation pane, the Action Items list provides users with a single navigation screen for quick and easy access to their assigned tasks. A summary of the number of action items for each category and sub category (e.g. action plans - resolve) is available and provides an overview of what tasks are due, overdue or not due. By clicking the category/sub category, a list of associated action items is displayed in the content pane. Users can view the details of the action item (e.g. resolution information, notes, attributes etc.) through the 
Action Menu displayed beside each action item. These details are displayed in the details pane on the bottom of the screen. Once the review of information is complete, in line editing allows the user to quickly complete the requested action and update the action items status. Items that are marked as complete are removed from the action item list when the view is refreshed.
Action Items can be created for the following objects within the Governance Portal:
Object/Category |
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Description |
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Action Plans |
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Review |
Lists action plans that the user has been assigned as the review owner. |
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Resolution |
Lists action plans that the user has been assigned as the resolution owner |
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General |
Lists action plans that the user has been assigned to complete a general task |
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Documentation |
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Review |
Lists documents that the user has been assigned to review via a task. |
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General |
Lists documents that the user has been assigned to complete a general task. |
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RCM |
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Review |
Lists RCMs that the user has been assigned to review via a task. |
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Evaluation |
Lists RCMs that the user has been assigned to evaluate via a task. |
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General |
Lists RCMs that the user has been assigned to complete a general task. |
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Objectives |
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Review |
Lists objectives where the user has been assigned to review via a task. |
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Evaluation |
Lists objectives where the user has been assigned to evaluate the objective via a task. |
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General |
Lists objectives where the user has been assigned to complete a general task. |
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Risks |
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Review |
Lists risks that the user has been assigned to review via a task. |
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Evaluation |
Lists risks that the user has been assigned to evaluate via a task. |
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General |
Lists risks that the user has been assigned to complete a general task. |
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Controls |
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Review |
Lists controls that the user has been assigned to review via a task. |
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Evaluation |
Lists controls that the user has been assigned to evaluate via a task. |
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General |
Lists controls that the user has been assigned to complete a general task. |
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Tests |
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Test |
Lists tests that the user has been assigned to complete via a task. |
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General |
Lists tests that the user has been assigned to complete a general task. |
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Assessment Management |
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Respond |
List pending assessments that the user is assigned to at the assessor level. Assessments that have been completed or have expired are not displayed. |
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Review |
List pending assessments the user is assigned to at the reviewer level. Assessments that have been completed or have expired are not displayed. |
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Group Review |
List pending assessments that the user is assigned to at the reviewer and group reviewer level. Assessments that have been completed or have expired are not displayed. |
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Risk Event Categories |
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Review |
Lists RECs that the user has been assigned to complete a review via a task. |
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Evaluation |
Lists RECs that the user has been assigned to complete an evaluation via a task. |
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General |
Lists RECs that the user has been assigned to complete general tasks. |
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Indicators |
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Measure |
Lists indicators where the user has been assigned to measure the indicator. |
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Audits |
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Review |
Lists audits that the user has been assigned to complete |
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General |
Lists audits that the user has been assigned to complete |
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Audit Tests |
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Test |
Lists audit tests that the user has been assigned to complete via a task. |
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General |
Lists audit tests that the user has been assigned to complete a general task. |
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Work Papers |
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Review |
Lists work papers that the user has been assigned to review via a task. |
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General |
Lists work papers that the user has been assigned to complete a general task. |
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Findings |
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Resolve |
Lists findings where the user has been assigned as the management owner. |
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Review |
Lists findings where the user has been assigned as the Assigned Auditor. |
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General |
Lists findings where the user has been assigned to complete a general task. |
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Incidents |
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Review |
Lists incidents where the user has been assigned to review via a task |
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General |
Lists incidents where the user has been assigned to complete a general task. |
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Impacts |
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Review |
Lists impacts where the user has been assigned to review via a task |
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General |
Lists impacts where the user has been assigned to complete a general task. |
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See the specific section for each object (e.g. work papers, assessments etc.) or Tasks to create action items.
Notes: To improve the performance of Action Items, 5 new Security Options are introduced, namely:
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