Manage Change History Tracking

Administrators can turn change tracking and notification history on or off on a system-wide basis. If change tracking is turned off, the Last Modified Date and Modifier will be captured for the current record; however, the change tracking mechanism will be turned off for all analysis. The administrator can also selectively choose which objects within the organizational unit and process utilize the change history options. Change history tracks changes to the field name, previous value, new value, modifier, and the date the modification was made. Notification history tracks sent notification emails from incidents, impacts, and action plans.

1. Access the Change History link.
   1. Select the Default GRC context from the context menu.
   2. Click the Administration tab.
   3. Select Change History from the Maintenance group.

      

   

2. Change Tracking: Select the check box next to the various objects for which you want to track changes. Clear the check box to turn the track changes feature off for a select object.
3. Notification History: Select the check box in the Notification History section at the bottom of the form to enable notification tracking for incidents, impacts, and action plans.
4. Click Submit.